Coventry City Council and their representatives reserve the right to refuse entry to the site, and access will be restricted by the following conditions of entry. Failure to comply with these conditions will result in you being turned away from the Festival site.
Access
- One ticket will be required for each person, regardless of age.
- Tickets may only be redeemed for a wristband at Drapers Hall between 10.30am and 4pm for ticket holders and 4pm to 6pm for non-ticket holders.
- Children under the age of 18 must be accompanied by a responsible adult (aged 21+). Proof of identity will be requested on redemption of your ticket as well as on entry to a venue.
- A maximum number of two persons under 18 will be allowed entry to a venue with each adult (aged 21+).
- Under 18s will only be admitted when entering a venue with a responsible adult present (aged 21+).
- Admission to a venue will only be authorised upon representation of a valid wristband; proof of photographic identity may be required at time of entry to prove age.
- All people on the booking (adults and under 18s) must arrive together to collect wristbands.
- Under 18s must remain accompanied by their responsible adult throughout their time on site and must not be left unattended.
- Collect your wristband from Drapers Hall by 6pm latest.
- Last admission to the music venues is 6:15pm
- Entry cannot be guaranteed if a venue has reached its safe capacity.
Opening, closing and last entry times are as follows:
- Box Office (Drapers Hall): 10.30am - 6pm
- Millenuim Place: 12:00 - 8pm (last entry 6.15pm)
- Gosford Street: 12:00 - 8pm (last entry 6.15pm)
- Cathedral Ruins: 12:00 - 8pm
ID
We accept the following proof of ID; passport, driver’s licence or official ID that contain the PASS logo. We do not accept online ID apps such as Yoti or photos or photocopies of ID.
Bags
As part of the conditions of entry, each ticket holder will be subject to bag and clothing search upon entry by licensed security personnel. This will include children and prams. Metal detecting wands are in use as part of the search regime at the entry point.
One bag per person is permitted, but it must be no bigger than A4 size. There are no storage facilities for bags on-site. Larger bags may be permitted in special circumstances, but this is at the discretion of the festival management team.
The ticket holder, staff or contractor or guest is responsible for his/her own personal property brought to and into the site. Neither we, the official ticketing agent, the owner of the site nor any authorised person accepts any responsibility for any loss, theft, or damage of a ticket holder’s personal property.
Public safety
Ticket holders must always wear their wristbands whilst within the event site and tickets and/or wristbands must be produced for inspection upon our request and/or the request of any authorised person. Failure to do so may result in the ticket holder being ejected from the site without refund or compensation.
- Anyone found in possession of drugs or weapons will be reported to the police, have their wristband removed and may face arrest.
- Anyone who is noticeably under the influence of alcohol, narcotics or any behavior-modifying substance will be refused entry to the site or will be ejected from the site.
- Anyone who is behaving, or considered by any authorised person likely to behave; violently, harmfully or in a manner contrary to public order and/or safety will be refused entry tothe site or will be ejected from the site and may face arrest.
- Dogs, or any other animals, are NOT permitted within any venue. Please do not bring your dog to the event, if you do you will be refused entry. Only licensed guide dogs and assistance dogs are permitted on site.
- Anyone who, whilst within the site or vicinity thereof, engages in disruptive, dangerous or violent behavior including (without limitation) throwing, casting, thrusting or propelling any object t any person or object, instigates violence, demonstrates racism or xenophobia, behaves in a way that any reasonable person may interpret as provocative, threatening, discriminatory and/or offensive, creates or poses any threat to the life or safety of themselves or any other person(s), or harms any other person(s) in any way, or unreasonably obstructs the viewing of other spectators; will be refused entry to the site or will be ejected from the site and may face arrest.
- By attending this event, you give your express consent to your actual / simulated likeness to be included for no fee within any audio or visual recording to be used in any media for
- any purpose at any time. This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.
- Tickets will be exchanged for wristbands at Drapers Hall only. Wristbands are only valid for the day stated. Wristbands must be worn at all times and can be used to leave and re-enter the venues on Saturday and Sunday of the event, subject to further bag checks etc, and subject to the curfew times for last admission each day.
- Lost or broken wristbands will not be replaced and will invalidate entry.
- For the purposes of safety, security and/or checking compliance with these conditions, each ticket holder shall, if requested by any authorised person, co-operate and comply fully with the instructions and guidelines of such authorised person.
- Ticket/ wristband holders may be requested to submit to a metal detecting wand search and/or a search of his/her possessions and/or vehicle for the purposes of locating and removing any prohibited item, and any refusal by the ticket/ wristband holder may result in refusal of admission to or eviction from the event site without refund or compensation.
We reserve the right to refuse entry to people who are/have:
- underage and/or unaccompanied by a responsible adult aged 21+ with photo ID
- drunk and disorderly
- abusive
- a broken wristband
- an inappropriate ticket
We and/or any authorised person may refuse admission to or eject from the event site without refund or compensation any Ticket Holder who:
- are noticeably under the influence of alcohol, narcotics or any behaviour-modifying substance, or is behaving, or considered by any Authorised Person likely to behave, violently, harmfully or in a manner contrary to public order and/or safety
- brings or attempts to bring into the event site, possesses or uses within the event site or in the vicinity thereof any prohibited item.
Prohibited items
Prohibited items are including, without limitation:
- chinese lanterns
- candles
- sound systems
- generators
- animals (with the exception of guide dogs)
- glass items (including bottles, makeup containers and perfume)
- umbrellas which are not collapsible and larger than 30cm in length
- disposable vapes
- alcohol
- drinks (sealed, unopened 500ml bottles of water will be accepted)
- large bottles of hand sanitiser (bottles under 50ml will be accepted)
- drones, quadcopters or any remote-controlled flying device
- portable laser equipment and pens
- face coverings (Religious face coverings and medical masks will be accepted)
- unofficial high vis jackets or tabards
- illegal substances, psychoactive substances, nitrous oxide, legal highs
- fireworks, flares, megaphones, airhorns, compressed air
- aerosols (including but not restricted to deodorants, antiperspirants, hairspray, dry shampoo, spray paint)
- portable or disposable barbeques/gas/paraffin lamps or any fire/gas
- related cooking equipment
- smoke bombs
- flag sticks or banners
- signs or materials displaying political, religious, offensive or race-related messages, slogans or images
- anything that could be reasonably considered for use as a weapon
- professional camera or video recording equipment (including SLRs and anything with a detachable lens)
- any objects bearing trademarks or other kinds of promotional signs and messages (of whatever nature) which we or any authorised person believes are for promotional purposes
Prohibited Items may be removed, confiscated and/or destroyed even if the item itself is not illegal without compensation at the discretion of any authorised person)
Brings or attempts to bring into the event site, sells, possesses or uses within the event site or in the vicinity thereof any sponsorship, promotional or commercial items or materials (ofwhatev er nature) without our prior written authorisation (and the ticket holder may be asked to deliver up a copy of any such authorisation upon entry to or whilst within the site).
Whilst within the site or vicinity thereof, engages in disruptive, dangerous or violent behaviour including (without limitation) throwing, casting, thrusting or propelling any object at any person, instigates violence, demonstrates racism or xenophobia, behaves in a way that any reasonable person may interpret as provocative, threatening, discriminatory and/or offensive, creates or poses any threat to the life or safety of themselves or any other person(s), or harms any other person(s) in any way, or unreasonably obstructs the viewing of other spectators.
Whilst within the festival site or the vicinity thereof, fails to comply with instructions from us and/or any authorised person, or refuses a security search.
Ticket holders must always wear their wristbands whilst within the event site and tickets and/or wristbands must be produced for inspection upon our request and/or the request of any authorised person. Failure to do so may result in the ticket holder being ejected from the site without refund or compensation.
The ticket holder, staff or contractor or guest is responsible for his/her own personal property brought to and into the site. Neither we, the official ticketing agent, the owner of the site nor any authorised person accepts any responsibility for any loss, theft, or damage of a ticket holder’s personal property.
Conditions of entry and prohibited items are subject to change.