Security staff and police officers will be at the festival to ensure you enjoy a safe visit. If you have any concerns or problems, please speak to the security staff on site.

If you cannot find your ticket email you can login to your ticketsellers account on their website and download your barcodes by clicking 'My Tickets'.

If you have any queries about tickets, please email or call them on 0121 472 6688.

If you have any non-ticket questions (for example: noise, lost property), then please email us at or call the Festival Team on 024 7697 8959.