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Disabled facilities

Tickets

Disabled visitors arriving with a personal assistant for their assistance are able to apply for a free ticket for their personal assistant.

Tickets need to be booked in advance and both the disabled visitor and their personal assistant need to enter the event together.  In order to book a personal assistant ticket they'll need to buy a normal adult ticket. Then they'll have to email TicketSellers at info@theticketsellers.co.uk to ask to have the carers ticket added to their ticket.

Viewing platform

There is a a disabled access viewing platform in front of the Main Stage. Security will manage the viewing platform and operates on a first-come, first-served basis. 

Blue Badge parking

A section of the car park will be available for Blue Badge-holders to park in. Blue badge-holders do not need to pay for parking, but should pre-book to guarantee availability. You must show evidence of a blue-badge to stewarding staff on arrival at the park. You’ll need to contact TicketSellers  to pre-book your Blue Badge parking ticket. You’ll be able to do this on our website as of Tuesday 27 July.

High Dependency Unit (HDU)

We have a HDU on site which can be accessed upon request. Please ask a steward.

Toilets

There are accessible toilets at each toilet location and nearby the accesible viewing platform.

Changing places unit

You can access the changing places unit by asking at the welfare point.

Electric scooters and wheelchairs

Some electric scooters and manual wheelchairs for the use of the disabled, elderly and mobility impaired visitors will be available at the festival. The Event Mobility Unit will be situated near the Visitors Centre. The disabled parking area will be adjacent.

Times of operation

  • Friday 3 September             – 6pm – 10.30pm
  • Saturday 4 September        - 12noon - 10.30pm
  • Sunday 5 September           - 12noon – 7pm

Electric scooters and manual wheelchairs are available on a first come, first served basis. A refundable deposit system will be in place which is £20 for electric scooters and manual wheelchairs.

If you don't have cash, you can leave your Blue Badge as a deposit. It'll be returned to you when you return the scooter/wheelchair.

On arriving to pick up your scooter we will require 2 forms of identification with your address on and you will be asked to leave a name and contact number as well as sign a conditions of hire.